For existing spas who require change management or quality/financial performance management, I also offer a range of Spa Business Development modules. These modules will ensure your spa business potential is maximised and efficient whilst continually achieving the best possible customer experience.
One of my biggest passions lies in business development. I offer a complete health check service of your existing spa by analysing and troubleshooting all aspects of the operation to significantly improve both the financial & quality performance. By offering total flexibility of all spa consultancy modules, I am able to help you build and develop a successful, unique and profitable spa (new and existing).
New Spa Builds and Project Management Modules:
Feasibility, concept creation & design development
Spa treatment & retail concept development
Recruitment & Selection
Operational Support, Pre Opening
Sales & Marketing
Post Opening Management Support & Spa Business Development
Existing Spa Business / Spa Management & Business Development Modules:
Guest Experience Audit
Spa Concept (Treatment & Retail)
Health & Safety
Operations / Management / Training
What my clients say...
“Cottonmill at Sopwell House is the UK’s first private members spa. Our luxury spa launched in Sept 2019 following 6 years of re-development and a spend of over 14 million. The original spa stayed open throughout the work and after a thorough search for the right person, we chose Debi to ensure the right result was achieved. In order for us to open a truly luxury spa with a vast range of services, the level of detail in terms of market research and the spa’s positioning was immense.
We looked hard for a person to lead the pre-opening phase of the project and Debi was absolutely exceptional in bringing our project to fruition. Debi’s organisational skills, business acumen and knowledge of the spa market is First Class. We were so happy with Debi’s work that we have retained her to carry out regular business reviews and audits to ensure we stay at the top of our game in both service standards and financial performance.”
Sopwell House - Rafi Bejerano, Director